Legal information

This is an English translation, provided for convenience. Dolca Creative is registered in Romania and these terms are governed by Romanian law. In case of any discrepancy, the Romanian version prevails.

1. Who we are

Throughout these pages, "Dolca Creative", "we" or "the controller" refers to the entity above, which operates this website.

2. Privacy policy (GDPR)

We process personal data in accordance with Regulation (EU) 2016/679 ("GDPR") and applicable Romanian law (Law no. 190/2018).

What data we process

Purpose and legal basis

Recipients

We do not sell or rent your data. It may be accessible to our website hosting provider and our email provider, acting as processors. Project previews embedded in the site (for example the portfolio websites) load directly from those projects' own servers, so your browser sends them your IP address, exactly as when visiting any website.

How long we keep it

We keep correspondence for as long as it is needed for the purpose it was sent for and for any legal obligations, then we delete it.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right not to be subject to a decision based solely on automated processing. To exercise these rights, call +40 735 896 405 or use the contact form.

If you believe the processing breaches the law, you can lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP): dataprotection.ro. If you are in the EU, you may also complain to your local supervisory authority.

3. Cookie policy

This website sets no cookies and uses no tracking, analytics or advertising tools. Fonts are served locally, from the same server as the site, so no requests go to third-party font services.

Embedded content (the portfolio previews) loads from those projects' own servers; those sites receive no data about you from us, but your browser's direct connection to them is equivalent to visiting them.

If we introduce cookies or analytics in the future, this policy will be updated and, where the law requires it, we will ask for your consent first.

4. Terms and conditions

What this site is

This website presents the web design and software services offered by Dolca Creative. Using the site means you accept these terms.

Prices are indicative

The figures shown by the price configurator are rough estimates and do not constitute a binding offer. The final quote is agreed in writing after the first call, and only that quote has contractual effect.

Intellectual property

The content of this site (text, graphics, code) belongs to Dolca Creative, except for the client trademarks, names and projects shown in the portfolio, which belong to their owners. Reproduction without written consent is prohibited.

Limitation of liability

The information on this site is provided for information purposes. We do not guarantee that the site is available uninterrupted or free of errors, and we are not liable for damages resulting from the use of the information shown, to the extent permitted by law.

Governing law

These terms are governed by Romanian law. Disputes are settled amicably or, failing agreement, by the competent courts in Romania.

5. Dispute resolution

If you are unhappy with our services, please call us first on +40 735 896 405. We always try to resolve things amicably and quickly.

Consumers may contact the Romanian National Authority for Consumer Protection (ANPC), anpc.ro, or the alternative dispute resolution (SAL) body within ANPC: anpc.ro/ce-este-sal.

ANPC, Alternative Dispute Resolution

Note: the European Online Dispute Resolution (ODR) platform was shut down in July 2025 by decision of the European Commission, which is why it is no longer listed here.

Disputes that cannot be settled amicably fall under the jurisdiction of the Romanian courts.